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Our Shipping times have been updated to reflect the Australia Post timetable. Please refer to your tracking number to locate your parcels arrival. Please allow for extra shipping time for your parcel to arrive at your location due to the COVID-19 delay.
We strive to monogram and dispatch within 1-2 business days - the fastest of any personalised leather retailer in Australia!
Please note - it is critical that you double check your shipping address before purchasing because once the order has been processed, the shipping address cannot be changed. If you enter an incorrect delivery address and the parcel is “returned to sender”, you will incur a shipping fee to ship it back to the correct address. Olivia&Co. will not be responsible for delivery delays due to unforeseen circumstances beyond our control, such as delays due to severe weather, natural disasters, carrier delays or strikes. Olivia&Co. does not charge import duties or taxes when shipping outside Australia. Customers outside Australia may need to pay import duties according to their own country's tax laws. Delivery occurs at the customer’s risk.