FREE & NEXT-DAY SHIPPING ON ALL ORDERS FROM AUSTRALIA, NEW ZEALAND, US AND UK!
TRACKING INCLUDED WITH ALL ORDERS.
Express shipping is also available for $10 per order in Australia and New Zealand, and $20 for all other International orders (including US, UK and Canada). Simply select express shipping in checkout. FREE Express shipping for Australian orders over $150.
We guarantee monogramming the next business day - the fastest of any personalised leather retailer in Australia! Australian orders ship next business day and will be received in 2-6 business days once dispatched. Express orders are dispatched next business day and received within 1-2 business days once dispatched. Orders are shipped by Australia Post and sometimes Sendle. Please note there is no signature on delivery. All shipping partners may leave packages in a safe location. If you require signature on delivery, please advise us immediately after placing your order.
We are glad to offer free international shipping for customers in New Zealand, USA and UK. For all other international orders, there is a fee of $20 for international shipping (with tracking).
International orders are dispatched next business day (AEST/AEDT) and received between 5-10 business days once dispatched.
Once your order is dispatched, you will receive order tracking by email and receive updates during the delivery process (for both Australian and International orders).
You can track the status of your order after it has been shipped using the Australia Post tracking number provided in your “Order Shipped” email. If the item(s) has been held up with Australia Post, it is the customer’s responsibility to contact Australia Post directly using the tracking number provided.
Please note - it is critical that you double check your shipping address before purchasing because once the order has been processed, the shipping address cannot be changed. Olivia&Co. will not be responsible for delivery delays due to unforeseen circumstances beyond our control, such as delays due to severe weather, natural disasters or strikes. Olivia&Co. does not charge import duties or taxes when shipping outside Australia. Customers outside Australia may need to pay import duties according to their own country's tax laws.