We had the pleasure of bringing a personal touch to the Qantas Business Lounge experience, making travel even more special for business travellers.
On one date, our teams set up in the Qantas Business Lounges at the Melbourne, Sydney, and Brisbane airports, offering on-the-spot monogramming for passengers before they took off.
How it worked
To create a seamless experience, we pre-embossed 6,000 premium luggage tags with the Qantas logo, distributing 2,000 to each location. Passengers could then have their tags personalised with their own initials, creating a stylish and practical travel essential in just minutes.
The goal? To give travellers a thoughtful, useful gift while adding a little fun and engagement to their Qantas Business Lounge experience.
The response? Incredible.
- People loved the chance to receive a custom-made, high-quality gift right before their flight.
- Our monogramming stations quickly became a crowd favourite, with passengers eagerly watching their initials come to life.
- The excitement and appreciation reinforced how small, thoughtful details can make a big impact.
More than just a gift, this thoughtfulness helped strengthen the connection between Qantas and its business travellers, creating a moment of appreciation that lasted well beyond the Lounge.
Make every moment memorable
If you’re looking for a unique way to engage customers, elevate an event, or create memorable brand experiences, get in touch with us today. Let’s make something special together.
